Because all of our products are digital ebooks, once purchased, they are non-refundable. However, we strive for customer satisfaction and may consider refunds in certain situations.
1. Non-Refundable Items
All ebook purchases are final. No refunds will be issued for:
- Accidental purchases.
- Change of mind.
- Compatibility issues (please check supported devices before purchasing).
2. Refund Exceptions
Refunds may be issued under the following conditions:
- You were charged more than once for the same ebook.
- The ebook is defective, incomplete, or fails to download after multiple attempts.
- Unauthorized transactions.
3. How to Request a Refund
If you believe you qualify for a refund, please contact us within 7 days of purchase at [insert email]. Provide:
- Your full name.
- Order number.
- A detailed explanation of the issue.
4. Processing Time
Approved refunds will be processed within 5–10 business days, depending on your payment method.
5. Modifications to Policy
We may update this Refund Policy at any time. Continued use of our site after changes means you accept the new terms.